1. Overview
We Are, HIPAA Smart is committed to ensuring satisfaction with our services. If you have any concerns, please contact us directly.
2. Refund Eligibility
Refunds are applicable under the following conditions:
- If a service was not delivered as promised or was significantly different from what was described.
- If there is a proven error in billing.
3. Process for Refund
To initiate a refund, please contact our support team at hello@wearehipaasmart.com with your details and reason for the request. Our team will evaluate your request and respond within 5 business days.
4. Exceptions
Please note, refunds may not be granted in cases of:
- Change of mind after the service has been consumed.
- Intangibility of certain consultancy services where time and resources have already been allocated.
5. Contact Information
For questions related to our refund policy, please reach out at hello@wearehipaasmart.com.
This version includes the contact email and provides specific guidance on how users can proceed with refund requests. Remember to review and adjust this policy as necessary, and consider consulting with a legal expert to ensure full compliance with applicable regulations.
